OTDA Home Programs & Services Home Energy Assistance Program

Home Energy Assistance Program (HEAP)

HEAP photos

HEAP is a federally funded program that issues heating benefits to supplement a household’s annual energy cost. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency. Additionally, HEAP offers a heating equipment repair and/or replacement benefit for homeowners with inoperable heating equipment.

HEAP may help you pay for Electricity, Propane, Natural Gas, Wood, Oil, Kerosene, Coal, or any other heating fuel.

Regular Benefit
The HEAP regular benefit component assists low-income New Yorkers with the cost of heating their homes. The Regular Benefit of the 2012-13 HEAP season opened November 19, 2012 and will close Friday, March 15, 2013.
Emergency Benefit
The HEAP emergency benefit component assists qualifying low-income New Yorkers who are facing a heat or heat related energy emergency and do not have resources above the established limits. The Emergency Benefit Component of the 2012-13 HEAP season opened January 2, 2013 and will close Friday, March 15, 2013. If you have an emergency, contact local department of social services office.
Heating Equipment Repair or Replacement
The heating equipment repair and replacement component is available to help eligible low-income homeowners repair or replace primary heating equipment necessary to keep the home’s primary heating source functional. The Heating Equipment Repair and Replacement Component of the 2012-13 HEAP season closed February 1, 2013.
Cooling Assistance
The HEAP Cooling Assistance Program provides for cooling assistance services to HEAP eligible households that include an individual with a documented medical condition that is exacerbated by heat. Because the amount of funding is very limited, cooling assistance services will be provided on a first come, first served basis. The HEAP Cooling Assistance Program is open April 1, 2013 through August 30, 2013 or until the funds run out, whichever comes first.
Income Guidelines
2012-2013 HEAP Gross Monthly Income Guidelines
HEAP Needs Assessment
Notice of Public Comment Period for 2013-2014 Home Energy Assistance Program (HEAP)

Questions regarding the HEAP program should be directed to your Local Department of Social Services Office or the NYS HEAP Hotline at 1-800-342-3009.

Want to see if you may be eligible? Complete a HEAP pre-screening on www.mybenefits.ny.gov.

HEAP Related Links

This page contains links to PDF documents. Download Acrobat Reader to view these documents.