Federal Government Shutdown

The federally-funded Home Energy Assistance Program (HEAP) remains delayed until further notice as New York awaits funding from the federal government. Households lacking resources that can't afford a fuel delivery or are facing a utility shutoff can apply for Emergency Assistance through their local department of social services.

New York State has completed issuing full November SNAP benefits using federal funds. December SNAP benefits will be issued on a regular schedule without delay. The recently enacted federal spending bill also fully funds SNAP through the end of the federal fiscal year 2026.

Last updated: November 14, 2025, 3:40 PM

External Affairs

OTDA Home About OTDA External Affairs

Kenneth Wells–Crannell, Deputy Commissioner

Intergovernmental Affairs (IA)

The IA unit serves as OTDA’s liaison on legislative matters with the State Legislature, the Governor’s Office, other State agencies, Congress, Federal agencies, local governments, and a myriad of advocacy and provider organizations. IA is responsible for advocating on behalf of the agency’s priorities at all levels of government. As part of these efforts, IA works with other departments within OTDA to develop legislation and coordinates strategy to advance the agency’s mission of helping low-income New Yorkers.

Public Information Office (PIO)

PIO coordinates public information activities with the Governor’s Communications Office; prepares and/or reviews and disseminates all official OTDA statements and publications; administers OTDA’s website; initiates media coverage and has sole responsibility for responding to media inquiries; and responds to requests for information under the Freedom of Information Law and the Personal Privacy Protection Law.

Public Information contact information

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