Due to the ongoing federal government shutdown and the lack of federal funding, November SNAP benefits have been delayed, and the start of applications for the Home Energy Assistance Program has been delayed until further notice. The Public Assistance program is not affected at this time. For more information, visit: otda.ny.gov/shutdown-resources
Last updated: October 31, 2025, 10:14 AM
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OTDA Home About OTDA Strategic Operations
Strategic Operations supports OTDA's information technology portfolio and coordinates the agency's participation in the Integrated Eligibility System, an interagency initiative to integrate New York State's health and human services systems. Strategic Operations also coordinates revisions to interagency forms and other materials used by applicants and recipients to apply and recertify for benefits and services.