Federal Government Shutdown

The federally-funded Home Energy Assistance Program (HEAP) remains delayed until further notice as New York awaits funding from the federal government. Households lacking resources that can't afford a fuel delivery or are facing a utility shutoff can apply for Emergency Assistance through their local department of social services.

New York State has completed issuing full November SNAP benefits using federal funds. December SNAP benefits will be issued on a regular schedule without delay. The recently enacted federal spending bill also fully funds SNAP through the end of the federal fiscal year 2026.

Last updated: November 14, 2025, 3:40 PM

Fair Hearings

OTDA Home Programs & Services Fair Hearings Request Compliance with a Fair Hearing

Request Compliance with a Fair Hearing Decision

If you have received a fair hearing decision that says that your local agency should do something and you believe that they haven't done it, you may submit a Compliance Complaint to us.

You may submit a Compliance Complaint in any of the following ways:

Online Compliance Request Form

You may submit a Compliance Complaint using the Fair Hearing Online Compliance Complaint Form. You must have JavaScript enabled in order to use the online forms.

Mail or Fax a Printable Compliance Request Form

Fill out the "Request for Compliance" (Form OAH-4482, Page 2) that came with the Fair Hearing decision you received in the mail or complete a printable version of the Fair Hearing Compliance Complaint Form (PDF).

This form may be faxed to 518-473-6735 or mailed to the following address:

New York State Office of Temporary and Disability Assistance
Office of Administrative Hearings
P.O. Box 1930
Albany, NY 12201-1930

Submit a Compliance Request by Telephone

You may submit a request for compliance by calling our statewide toll-free number: 1-877-209-1134

Speech or Hearing Impaired Individuals

Please contact the New York Relay Service at 711 and request that the operator call us at 1-877-502-6155. Service at this number will only be provided to callers using TDD equipment.

Submit a Compliance Request in Person

You may submit a request for compliance in person at the following address:

New York City
Office of Temporary and Disability Assistance
Office of Administrative Hearings
5 Beaver Street
New York, NY 10004
Directions to 5 Beaver Street

Albany
Office of Temporary and Disability Assistance
Office of Administrative Hearings
40 North Pearl Street
Albany, New York 12243

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