Information

Freedom of Information Law (FOIL)

Freedom of Information Law Request.

Information

Personal Privacy Protection Law Requests

The law enables you to access and/or correct information on file which pertains to you.

Policy

Policy Directives

Provide local social services districts and other interested parties informed about current OTDA program policy and procedures impacting OTDA programs.

Policy

General Information System Messages (GIS)

Provide immediate direction about current OTDA program policy and procedures to local social services districts.

Information

Requesting a Letter of Support

Protocol for an Organization Requesting a Letter of Support from the NYS Office of Temporary and Disability Assistance.

Information

Service of Legal Papers on the Office of Temporary and Disability Assistance

Protocol on how to make personal service upon OTDA or the OTDA Commissioner.

Manual

Supplemental Nutrition Assistance Program (SNAP) Source Book

Guidance for local social services staff regarding the proper determination of SNAP eligibility.

Manual

Employment Policy Manual

Guidance for local social services staff regarding the proper application of work requirements for applicants and recipients of cash assistance and SNAP benefits.

Policy

Temporary Assistance for Needy Families Plan

Provisions of OTDA’s Temporary Assistance for Needy Families Program.

Policy

HEAP State Plans

OTDA’s Home Energy Assistance Program State Plans

Policy

LIHWAP State Plan

OTDA's 2021-2023 LIHWAP Grant Implementation Plan

Policy

Regulatory Agenda

OTDA’s agenda for regulations that it is considering for publication in the State Register.

Policy

Rule Review

OTDA's list of rules that were reviewed in 2025 and rules that will be reviewed in 2026 can be found on pages 148 through 155 of the attached New York State Register. Note: Please utilize the page numbers found within the New York State Register when locating the Rule Review.

Notice

Regulatory Activities

Rule Makings Proposed, Revised, and Adopted by OTDA.

Information

Guidance Documents

OTDA's List of Guidance Documents on which the agency currently relies can be found on pages 157 through 213 of the attached New York State Register. Note: Please utilize the page numbers found within the New York State Register when locating the List of Guidance Documents.

Information

New York Codes, Rules and Regulations (NYCRR)

State agency rules and regulations adopted under the State Administrative Procedure Act (SAPA). Title 18 of the NYCRR contains codes, rules and regulations for social services.

Policy

OTDA Language Access Plan for LEP Individuals

This Plan sets forth the actions OTDA will take to ensure that persons with limited English proficiency (LEP) have meaningful access to agency services, programs, and activities.

Information

Assistance with Regulatory Compliance

Contact information for obtaining assistance with regulatory compliance.

Manual

Temporary Assistance Source Book

Guidance for local social services staff regarding the proper determination of cash assistance eligibility.

Manual

Temporary Assistance Energy Manual

Guidance for local social service district staff in New York State regarding the proper determination of eligibility for energy payments made through Temporary Assistance.

Manual

Home Energy Assistance Program Manual

The material contained in this manual provides guidance to local social services staff in New York State regarding the proper determination of HEAP eligibility.

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