New York EBT System Temporarily Unavailable May 19

EBT cardholders will not be able to use their cards for several hours while New York State changes over to a new vendor.

Learn More about EBT System Unavailability.

Last updated: April 1, 2024, 10:00 AM

HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Chautauqua County HEAP contacts

Department of Social Services

Chautauqua County Department of Social Services

110 East Fourth Street
Jamestown, NY 14701
Phone: 716-661-8103
Days Open: Monday-Friday, 8:30am-4:30pm

Notes: General Email address for HEAP clients: CCHEAP@chqgov.com

Department of Social Services

Chautauqua County Department of Social Services

15W. Lucas Avenue
Dunkirk, NY 14048
Phone: 716-363-3500
Days Open: Monday-Friday, 8:30am-4:30pm

Notes: General Email address for HEAP clients: CCHEAP@chqgov.com

Department of Social Services

Chautauqua County Department of Social Services

110 East Fourth Street
Jamestown, NY 14701
Phone: 716-661-8200
Days Open: Monday-Friday, 8:30am-4:30pm

Notes: General Email address for HEAP clients: CCHEAP@chqgov.com

After Hours Emergency Contact

Chautauqua County Sheriff's Office

Phone: 716-753-4232
Days Open: Monday - Friday

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