HEAP Non-Utility Vendor Agreement

Home energy suppliers that provide fuel other than electricity and natural gas, who are interested in becoming a HEAP Non-Utility Vendor, must read the Non-Utility Vendor Agreement Instructions and complete and return the Non-Utility Vendor Agreement and its attachments to:

NYS OTDA/HEAP
40 North Pearl Street. 11B
Albany, NY 12243

or fax to: 518-474-0985
or scan copies to: HEAP.vendor@OTDA.ny.gov

If you have questions, please call the OTDA Home Energy Assistance Program Bureau at (866) 270-HEAP for further information.

HEAP Cooling Vendor Agreement

Providers of cooling assistance services must read the Cooling Assistance Services Vendor Instructions and complete and return the Cooling Assistance Services Vendor Agreement to:

NYS OTDA/HEAP
40 North Pearl Street. 11B
Albany, NY 12243

or fax to: 518-474-0985
or scan copies to: HEAP.vendor@OTDA.ny.gov

HEAP Vendor Information Form

This is a mandatory Vendor Information Form that must be completed and returned with any vendor agreement. This form does not alter the terms of the HEAP vendor agreement but provides essential information pertaining to your business, i.e. services provided and service locations, conditions to accepting new customers, etc.

HEAP Vendor Change Form

If your company already participates in HEAP and has changes from your company's original agreement, i.e. company name, contact information, pricing option, service territory, then your company must complete the HEAP Vendor Change form and submit to:

NYS OTDA/HEAP
40 North Pearl Street. 11B
Albany, NY 12243

or fax to: 518-474-0985
or scan copies to: HEAP.vendor@OTDA.ny.gov

HEAP Vendor Refund Form

The HEAP Vendor Refund Form is a mandatory form used by HEAP vendors. The vendor refund form is used to support the refund process. The form must be filled out to include the HEAP participant information, payments received by the vendor, and the amount refunded to the Social Services Districts. This form should be returned to the HEAP Local District Contact from which the original payment was received.

HEAP Vendor Termination Form

This Vendor Notice of Termination Form is used to convey a vendor’s intention to terminate all or part of a vendor's participation in the NYS Home Energy Assistance Program. This form is mandatory and will terminate selected participation effective 30 days from the date of receipt of this form by the OTDA HEAP Bureau. Submit termination form to:

NYS OTDA/HEAP
40 North Pearl Street. 11B
Albany, NY 12243

or fax to: 518-474-0985
or scan copies to: HEAP.vendor@OTDA.ny.gov

Electronic Payments

Vendors may choose to sign up for electronic payments from the Office of the State Comptroller (OSC). To get more information go to the Electronic Payments Webpage.

Questions:
Telephone: 855-233-8363
Fax: 518-402-4212
Email: epayments@osc.state.ny.us

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