New York EBT System Temporarily Unavailable May 19

EBT cardholders will not be able to use their cards for several hours while New York State changes over to a new vendor.

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Last updated: April 1, 2024, 10:00 AM

HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Jefferson County HEAP contacts

Department of Social Services

Jefferson County Department of Social Services

250 Arsenal Street
Watertown, NY 13601
Phone: 315-785-3229
Days Open: Monday-Friday, 8:30am-5:00pm

Notes: General Email address for HEAP Clients: dfa3a22.sm.Jeff_HEAP@dfa.state.ny.us

Alternate Certifiers

Jefferson County Office for the Aging

175 Arsenal Street
Watertown, NY 13601
Phone: 315-785-3191
Days Open: Monday-Friday, 8:30am-5:00pm

After Hours Emergency Contact

Jefferson County On-Call Housing Program

Phone: 315-785-6721
Days Open: Monday - Friday

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