New York EBT System Temporarily Unavailable May 19

EBT cardholders will not be able to use their cards for several hours while New York State changes over to a new vendor.

Learn More about EBT System Unavailability.

Last updated: April 1, 2024, 10:00 AM

HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Tompkins County HEAP contacts

Department of Social Services

Tompkins County Department of Social Services

320 West Martin Luther King Jr/State Street
Ithaca, NY 14850
Phone: 607-274-5264
Days Open: Monday-Friday, 8:30am-4:30pm , other by appointment

Notes: General Email address for HEAP Clients: Nova.Sherwood@dfa.state.ny.us

Alternate Certifiers

Tompkins County Office for the Aging

214 West Martin Luther King Jr/State Street
Ithaca, NY 14850
Phone: 607-274-5482
Days Open: Monday-Friday, 8:30am-4:30pm , other by appointment

After Hours Emergency Contact

Tompkins County Sheriff’s Department

Phone: 607-272-2444
Days Open: Monday - Friday

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